Do you track serial numbers?
No, and it is a deliberate design decision rather than a gap we intend to close. Forty chairs are forty interchangeable units, and forcing them into forty asset records makes counting harder, not easier. If your stock genuinely needs individual identity — technical kit under warranty, say — an asset-based system is the right tool and we will say so.
Is pricing per user?
No. Plans are per company with a seat cap, so taking on seasonal staff for the summer does not change what you pay. Current RMS publishes per-user pricing, so there each login adds to the monthly bill. Our caps and prices are published in full on the pricing page.
Can warehouse staff use it on a phone?
That is the primary case it was designed for. The counting and check-in screens assume one hand, bad light and gloves — large controls, plain states, and no step that needs a keyboard. The office screens assume a desktop, and neither is a cut-down version of the other.