What you pay, and what happens if you stop
Every account starts with 14 days of the whole product, with no card. At the end of it you pick a plan — and if you never do, nothing you have put in is deleted or hidden.
The plans
- Solopreneur — $29 a month. The owner and a right hand. Up to 2 staff accounts.
- Planner — $49 a month. Site plans, mood boards and the run sheet, for planners. Up to 2 staff accounts.
- Small Business — $79 a month. A team on the floor and somebody in the office. Up to 8 staff accounts.
- Enterprise — $199 a month. Multiple crews, a fleet, and roles that need composing. Unlimited staff accounts.
Inventory is unlimited on every plan: add every item you rent out, or import your whole catalogue at once. The plans differ by the size of the team and the sections it uses.
The full comparison, including which sections come with which plan, is in the plans reference.
The trial
14 days, everything open, no card asked for. The trial gives you the top plan so nothing is hidden while you are deciding — a trial that withholds the features you are evaluating is not a trial.
If a payment is missed
Writing stops. Reading does not, and nothing is deleted. Every page still opens, every booking, invoice and receipt still reads, prints and exports, and the Data tab still hands you everything.
Two things stay possible on purpose. You can still pay — putting the way out behind the thing it fixes would be absurd. And an owner can still deactivate an account or reset a password, because an unpaid bill must never strand somebody’s security controls.
You do not have to be signed in to find out. You get an email within 7 days of your plan running out, and another if it actually lapses, with reminders afterward until you renew. Every one we have sent is listed at the bottom of Settings, Billing, with the date it went, so you can check whether one was sent.
Going over a limit
A cap stops the next one. If a downgrade leaves you over your seat limit you keep every account you already have, and you can still edit and deactivate them — you simply cannot add another until you are back under.
Changing plan
Upgrading to a bigger plan starts straight away. You pay only the difference between the two plans for the time you have already paid for, and your renewal date stays the same. Moving to a smaller plan, or renewing early, does not take away what you have already paid for: the new period starts when the current one ends.
What you pay us is in dollars
Subscriptions are billed in US dollars wherever you are. That is entirely separate from the currency you invoice your own customers in, which you set on your finance settings and which supports a great many more.
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