RentWeaveReference
The kinds of customer you can record
Generated from the customer type list the customer form offers.
Every customer is one of these. The list is deliberately closed: before it, a free-text tag box grew into a second and unreliable way of saying what a customer was, with “VIP”, “2023” and “do not call” all filed as the same kind of fact.
| Type | Asks for a contact name |
|---|---|
| Individual | No — they are their own contact |
| Corporate / Business | Yes |
| Family | Yes |
| Group | Yes |
| Event planner | Yes |
| Agency | Yes |
“Repeat client” is not on this list because it is not something anybody sets. It is worked out from how many bookings a customer has, so it cannot be true of somebody who has only ever booked once.